FREQUENT
QUESTIONS
CAR HIRE / RENT-A-CAR (approx 1 hour 15 minutes from Zurich Airport)
Provide us with your flight dates and we will arrange for a personalised car hire quote from our preferred partner HERTZ.
TAXI – FROM ZURICH (approx 1 hour 15 minutes from Zurich Airport)
Please get in touch with us directly, and we will make your taxi arrangements.
We will confirm the price with you once we have your exact travel details.
TRAIN (approx 2 hours from Zurich Airport)
Just book one way – no need to decide on your return time just now.
Your ticket is valid on every train and not just the one you booked for your trip. (Exceptions are Discounted Tickets).
Click here to book your train tickets.
FROM: Zürich Flughafen
Or download the SBB APP Click Here
HELICOPTER
For information, contact: info@starguest.com
BUOCHS AIRPORT – LSZC (26 minutes to Engelberg)
Buochs Airport is the only permanently available aviation hub for private, business and commercial air traffic in Central Switzerland. This ensures the region’s connection to hundreds of other comparable European airports.
כשרות
The Kosher programs by STARGUEST are both under the strict supervision of Rabbi Y. Rabinowitz shlit’a of Biala.
המטבחים הכשרים במתחם המלון מנוהלים ע”י אריה וגנר ונמצאים תחת פיקוחו המחמיר של של
הרב י. רבינוביץ מביאלא
צוות משגיחים המתגוררים במלון, מבטיחים עבורכם שמירת כשרות בסטנדרטים הגבוהים ביותר
כל החלב ומוצרי החלב הינם חלב ישראל בלבד וכל הבשרים הינם גלאט למהדרין
Meat: All meat is Glatt.
Milk: All milk products are only Cholov Yisroel.
Mashgiach Tmidi: The kosher kitchen is under the constant supervision of our resident Mashgiach.
Shul: At our in-house Shul all Alios are auctioned and proceeds go to Mosdot Biala in Eretz Yisroel.
> The supervision is only in effect during the published dates & the supervision is only for the kosher STARGUEST restaurant – not the entire hotel.
All kosher accomodation packages must be reserved directly with us and can not be booked via the hotel’s website.
More about see this link: KASHRUTH
YOUR DONATION
Thank you very much for your generous donation during your stay.
Here are the payment details for your convenience:
Below are the options for how to donate to American Friends of Biala:
A- Via Check –
Please make it payable to American Friends of Biala and send it to:
American Friends of Biala
311 Boulevard of the Americas
Suite 101
Lakewood, NJ 08701
B- Via Credit card –
https://www.paypal.com/donate/?hosted_button_id=QU4KE4BWMMDPW
C- Bank Wire-
Bank: JP Morgan Chase
Routing: 021000021
Account: American Friends of Biala Yeshiva Inc.
Account#: 298035996
D – Zelle/Quickpay
afobiala@gmail.com
INSURANCE / CANCELLATION
We strongly advise trip cancellation insurance to safeguard yourself against unforeseen circumstances. Due to the nature of our business, all reservations are prepaid and unfortunately, non-refundable, regardless of the circumstances.
For our customers from the USA & Canada, we recommend Travel Defend.
For information, contact: info@traveldefend.com
or call them at 800-578-2871.
Just let them know you are travelling with us.
General Terms: Our liability is strictly limited to a full refund of all payments received. We are not liable for any additional expenses incurred by the guest (e.g. flights, insurance, or other costs).
Due to the nature of our business, all reservations are prepaid and unfortunately, non-refundable, regardless of the circumstances.